Data protection

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contact form

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If you contact us using the form on the website or by e-mail, the data you provide will be stored with us for six months for the purpose of processing the request and in the event of follow-up questions. We do not pass on this data without your consent.

 

analysis purposes

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In addition, data is collected and used for analysis purposes. This data processing is not personal (see information on cookies below).

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Registration

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When registering, the user's e-mail address and a password are saved. If a purchase is subsequently made, the e-mail address will be linked to the data determined during the purchase process. The data you provide is required to set up the user account. The data processing takes place for the duration of the existence of the user account. If the user account is deleted, the e-mail address and the password as well as the link to the data of the purchase process will be deleted.

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IT security

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When you visit this website, log files are also saved that contain the IP address and other data for accessing the website (e.g. date, time, user agent, referrer). Data processing is limited in time (maximum 30 days) and only to protect against DDOS attacks or other interventions in the functionality of the website and any underlying database systems.

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Information about cookies

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This website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm.

So-called session cookies are used on this website. These are generated when the website is accessed and automatically deleted. They are used for recognition if you visit the same website again within a short period of time in order to take into account the default settings that have already been made. No personal data is stored or processed.

The purpose of cookies is to make the website offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable the website operator to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. However, if cookies are deactivated, the functionality of the website may be restricted.

 

Web analysis service Google (Google Analytics)

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This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. We use the "Activation of IP anonymization" function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area prior to processing/storage. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, to measure online advertising campaign performance for analysis and optimization purposes.

The processed data includes in particular online identifiers (including cookie identifiers), Internet protocol addresses, device identifiers, location data, identifiers assigned by the customer and user data (in particular time and duration of access, selection of certain offers, etc.). You can find more information on how Google Analytics handles user data in Google's privacy policy, available at  https://policies.google.com/privacy?hl=en.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link:_cc781905-5cde-3194-bb3b -136bad5cf58d_https://tools.google.com/dlpage/gaoptout?hl=de

Instructions on how you can also prevent Google from storing data can be found under the following link: https://developers.google.com/analytics/devguides/…

When using Google Analytics, the relationship with the web analysis provider is based on commissioned data processing. The transmission of data to the processor is based on an adequacy decision by the European Commission (privacy shield self-certification). The data is deleted regularly (currently every 26 months).

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Use of Google Adwords conversion tracking

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This website uses the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you click on an ad placed by Google, a conversion tracking cookie will be placed on your computer. These cookies lose their validity after a maximum of 90 days. If you visit certain web pages on our website and the cookie has not yet expired, Google and the website operator can recognize that you clicked on the ad and were forwarded to this page. The information obtained using the conversion cookie is used to generate conversion statistics. The website operator learns the total number of users who clicked on an ad and were redirected to a page with a conversion tracking tag and/or performed various actions on the page. However, the website operator does not receive any information with which users can be personally identified. If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (deactivation option). You will then not be included in the conversion tracking statistics. Further information and Google's data protection declaration can be found at: http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/

The relationship with the web analytics provider is based on order data processing when using Google Adwords conversion tracking. The transmission of data to the processor is based on an adequacy decision by the European Commission (privacy shield self-certification). Google is also obliged to delete the data regularly (currently every 39 months).

 

Use of Google reCAPTCHA

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We use the Google reCaptcha service to determine whether a person or a computer makes a specific entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website that you are visiting and on which the Captcha is integrated, the date and duration of the visit, the identification data of the device used Browser and operating system type, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the data processing described is Article 6 Paragraph 1 Letter f of the General Data Protection Regulation. There is a legitimate interest on our part in this data processing, to ensure the security of our website and to protect us from automated input (attacks).

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Social Media:

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If Facebook social plugins are used on this website, they are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integration can be recognized by the Facebook logo or by the terms "Like", "Like", "Share" in the Facebook colors (blue and white). Information on all Facebook plugins can be found in the following link:https://developers.facebook.com/docs/plugins/

The plugins are only activated when you click on the corresponding buttons. If these are greyed out, the plugins are inactive. You have the option of activating the plugins on each visit.

The plugins establish a direct connection between your browser and the Facebook servers. This only happens after the plugin has been activated. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the Facebook Inc. servers. Information can be found here: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you, as a user, have visited this website. It is possible that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information mentioned will be linked to it.

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Legal basis for data processing:

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Data on the website is processed exclusively on the basis of the statutory provisions (GDPR, TKG 2003).

Data processing (web shop, product reviews, booking tool and user account) is based on Article 6 Paragraph 1 Letter b) (Purposes of Contract Fulfillment) GDPR.

If analysis tools are used, the data is used on the basis of Art. 6 Para. 1 lit f) (legitimate interest) GDPR. The legitimate interest in using the data is to improve the website and measure the success of online advertising.

The use of IT data security measures is also based on Art 6 Para. 1 lit f) (legitimate interest) GDPR. The legitimate interest in the use of data is the protection of our own IT systems.

Social media plugins are only used with your consent. The legal basis is therefore Art. 6 Para. 1 lit a) GDPR. Consent must be given again each time the website is accessed.

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Your rights

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In principle, you have the right to information, correction, deletion, restriction of processing, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria this is the

Data Protection Authority.